📜 Privacy Policy Effective Date: 8/25/2025
Last Updated: 8/25/2025 BrandVX (“we,” “our,” “us”) provides an automation-first platform for beauty professionals. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We CollectWe may collect the following types of information: Account Information: name, email, phone number, business details, and authentication credentials.Client & Appointment Data: information you import or sync (e.g., from Square, Acuity, HubSpot, Shopify, etc.).Communication Data: SMS, email, or social media interactions sent through our platform.Payment Data: billing and payment details processed securely through Stripe or equivalent provider.Usage Data: log files, device/browser info, and activity within the platform.
2. How We Use Your InformationWe use your information to: Deliver and improve the BrandVX platform.Automate communications, bookings, content, and inventory management.Track business metrics (e.g., time saved, revenue uplift).Personalize AI agent recommendations.Ensure compliance with consent/opt-out regulations (e.g., STOP/HELP SMS).Communicate product updates, offers, and service notices.
3. Sharing of InformationWe do not sell your personal information. We may share data with:Service Providers: Twilio, SendGrid, HubSpot, Square, Shopify, Stripe, etc., only to provide requested services.Legal/Compliance: if required by law or to enforce our Terms.Business Transfers: in the event of a merger, acquisition, or asset sale.
4. Data SecurityEncrypted storage of service tokens and personal data.Role-based access controls and audit logs.Data isolation by tenant ID to protect business integrity.
5. Your RightsDepending on your jurisdiction, you may have rights to:Access, update, or delete your data.Withdraw consent for communications.Opt-out of certain uses (e.g., marketing).To exercise rights, contact us at: [Insert Support Email].
6. Data RetentionWe retain your data as long as necessary to provide services and meet legal obligations. Upon request, we will delete or anonymize your information.
7. Children’s PrivacyOur platform is not intended for children under 13 (or under 16 where applicable).8. ChangesWe may update this Privacy Policy periodically. Updates will be posted here with a revised date.
8. Opt-in to our text-based communication by texting "brandVX" to 469-568-0994. Reply "STOP" at any time to unenroll.